Contact Us - GEPCO Helpline

We are always here to help you. If you have any questions regarding electricity bills, website issues, or general inquiries, feel free to contact us using the details below. Please note that for official GEPCO complaints (billing, outages, meter issues), you should directly contact the GEPCO helpline or your nearest sub-division office.

Head Office (GEPCO HQ)

Address

GEPCO Headquarters, 565-A, Model Town, G.T Road, Gujranwala, Punjab, Pakistan

24/7 Complaint Number

118 (Toll-Free)

Our Customer Support Purpose

We provide information and online bill-checking services only. We are not an official government department.

We Can Help With

  • Website errors or technical issues
  • Online bill checking guide
  • General information about GEPCO bills
  • Advertising & partnership inquiries

GEPCO Handles These Issues

For the following issues, please contact GEPCO directly:

  • Bill correction or overbilling
  • Load shedding complaints
  • Meter installation or replacement
  • Payment or duplicate bill issues
  • Power outage reporting

GEPCO Sub-Division Offices Contact List

Below is a list of important GEPCO sub-division offices with contact numbers:

GEPCO Sub-Division Offices Contact List
Office Name Phone Number
Model Town Sub Division GRW-1 055-9200545
Garjakh Gate Sub Division GRW-1 055-4218560
Baghbanpura Sub Division GRW-1 055-4215104
City Sub Division GRW-1 055-9200579
Farooq Gunj Sub Division GRW-1 055-4215103
Civil Line Sub Division GRW-2 055-9200543
Sheranwala Bagh Sub Division GRW-2 055-9200806
Khiali Sub Division GRW-3 055-4277744
Ladhewala Sub Division GRW-3 055-3292414
Nowshera Virkan Sub Division 055-6760015
Kamoke Sub Division No.1 055-6815029
Wazirabad Sub Division-1 055-6600921
Daska Sub Division No.1 052-6611420
Sialkot Power House Sub Division 052-9250497
Narowal Sub Division No.1 0542-412001
Gujrat Power House Sub Division 053-3536489

Email Support (Website Queries Only)

If you face issues related to our website or want to contact the admin:

Response Time

24 to 48 hours

Important Note

We are not affiliated with GEPCO. For all official electricity-related complaints, always contact GEPCO directly via helpline 118 or your nearest office.


Thank you for visiting GEPCOOnline.pk. We are committed to providing helpful information and support to electricity consumers in the Gujranwala region.